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How can I edit a guest's name or email address if it's wrong in OpenKey?
Can I change the order of my hotel's images in OpenKey?
Can I limit the number of Shared Keys my guests can send per room?
What do I say when guests are worried about mobile key? - Video
Can I send an OpenKey Pre-Arrival email (formerly Web Check-in) to a guest manually?
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Automated Key Delivery: Changing Rooms
Automated Key Delivery: Extending a Stay
Automated Key Delivery: Adding Additional Guests
Link to Download the App
OpenKey App: Search Hotels
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Support - 877.800.2008
OpenKey Support Policy
Error: "The verification code you have entered is invalid or expired."
Error: "Please turn on Bluetooth"
Error: "The number you have entered is invalid. Please enter a valid phone number."
Error: "You do not seem to have an internet connect."
Error: "Session Identifier not found"
General Troubleshooting - App
Re-establishing a VPN Connection
The guest's mobile key is not working to open the lock.
General Troubleshooting - Hotel Team Member
Property Management System Group Bookings
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OpenKey v4 Training - Sunset September 2018
OpenKey HOST v4 - No longer implemented as of September 2018
OpenKey HOST v4 - Updating In-House Guest Information
OpenKey HOST v4 - Issuing a Mobile Key
OpenKey HOST v4 - Logging into the Front Desk Platform
OpenKey HOST v4 - Overview
OpenKey HOST v4 - White Label Guest Journey
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Help Desk Software