Openkey

Contact Support 2

• Contact OpenKey
• OpenKey Support Policy

Error Codes 5

• Error: "The verification code you have entered is invalid or expired."
• Error: "Please turn on Bluetooth"
• Error: "The number you have entered is invalid. Please enter a valid phone number."
• Error: "You do not seem to have an internet connect."
• Error: "Session Identifier not found"

Troubleshooting 7

• General Troubleshooting - App
• Re-establishing a VPN Connection
• The guest's mobile key is not working to open the lock.
• General Troubleshooting - Hotel Team Member
• Property Management System Group Bookings

See all 7 articles

OpenKey Hardware Support 3

• ENTRAVA - Diagnosing a problem when the lock does not open with plastic key.
• ENTRAVA - Card Read Error
• Reconnecting VPN & Kaba Services Manager