If you've received the error when entering your verification code, you can request a new code via the OpenKey app.  Verification codes are only valid for three minutes.  Be sure to enter your verification code as soon as you receive it. 


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1.  From the screen where you enter your verification code, press the Back arrow.


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2. Re-enter your phone number and select REQUEST VERIFICATION CODE once more. You will get a new verification code texted to you immediately.


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3. Enter the new verification code in the field provided and click GET MY KEY.



You will then be able to download your key!


 


If you have any additional issues, please call our Support Department at 877-800-2008.