FAQs

Entrava - Common Facility
Category: Room Setting > Hotel Setting > Common Facility Create Common Facility Room setting → Hotel Setting → Common Facility Click [Crea...
Thu, 24 Sep, 2020 at 11:44 AM
Entrava - Delete floor
Category: Room Setting > Hotel Setting > Floor Room setting → Hotel Setting → Floor Click floor you want to delete from ‘Floor list’ Clic...
Thu, 24 Sep, 2020 at 11:37 AM
Entrava - Edit floor
Category: Room Setting > Hotel Setting > Floor Room setting → Hotel Setting → Floor Click floor you want to edit from ‘Floor list’ Type new...
Thu, 24 Sep, 2020 at 11:33 AM
Entrava - Create Floor
Category: Room setting > Hotel setting > Floor Room setting → Hotel Setting → Floor Click [Create] button below ‘Floor list’ Type Floor name i...
Thu, 24 Sep, 2020 at 11:31 AM
Entrava - Delete Building
Category: Room Setting > Hotel Setting > Building Room setting → Hotel Setting → Building Click building you want to delete from ‘Building li...
Thu, 24 Sep, 2020 at 11:29 AM
Entrava - Edit Building
Category: Room Setting > Hotel Setting > Building Room setting → Hotel Setting → Building Click building you want to edit from ‘Building list’ ...
Thu, 24 Sep, 2020 at 11:26 AM
Entrava - Create building
Create building CATEGORY: Room Setting > Hotel Setting > Building Room setting → Hotel Setting → Building Click [Add] button below ‘Buildin...
Thu, 24 Sep, 2020 at 11:20 AM
What do I say when guests are worried about mobile key? - Video
Mobile keys are easy to ‘sniff’ and copy False. Every smartphone has a secure element called a SIM card. This smart card contains a secret key....
Fri, 7 Aug, 2020 at 4:45 PM
Can I create a key for only a few hours (day-use)?
When creating a new mobile key through the ADD GUEST button in OpenKey HOST, the default check-out will be set to tomorrow at the standard check-out...
Mon, 27 Jul, 2020 at 10:06 AM
How can I view the pre-arrival email my hotel sends through OpenKey?
To view the pre-arrival email your hotel sends (or can send) through OpenKey, please follow these steps:  Log into OpenKey HOST with your management cre...
Wed, 20 May, 2020 at 12:09 PM