Openkey

If you have a PMS integration and the guest’s email is on their reservation, it's possible for each guest to receive an invitation to confirm their che...

Yes!  You can add up to five Property Maps to be available to guests with Active Mobile Keys via their OpenKey app. To upload or update your hotel’s Pro...

Yes!  You can disable these notifications in the HOTEL tab under NOTIFICATIONS. 1. Log into OpenKey HOST (https://host.openkey.co). 2. Click HOTEL o...

OpenKey utilizes push notifications to alert its users about things related to their hotel stay. These notifications include: When a guest is added ...

To update the signature information located at the bottom of a Pre-Arrival Confirmation Email sent from OpenKey HOST, follow these simple steps: 1. Lo...

1. Log into https://host.openkey.co with your user credentials. 2. On the GUEST tab, locate the guest you wish to update. Click on the ROOM NUMBER. ...

Yes - You can change the order of the pictures by dragging and dropping them in the new order.   Log into OpenKey HOST with your Manager- or Owner-level...

Yes!  In OpenKey HOST, you can issue up to 5 total mobile keys per room, per reservation.  The default will always be 1 main guest and 4 additional guests, ...

Mobile keys are easy to ‘sniff’ and copy False. Every smartphone has a secure element called a SIM card. This smart card contains a secret key....

Yes! In OpenKey HOST, there are two ways you can send Pre-Arrival Confirmation emails, depending on whether your hotel's Property Management System (PM...