OpenKey Hardware Support

ENTRAVA - Diagnosing a problem when the lock does not open with plastic key.
No. Sound LED Problem Solution I I short 'tick' (or music sound) Flashes Blue OK -    2 ...
Sat, 20 Jun, 2020 at 2:59 PM
ENTRAVA - Card Read Error
If you are trying to create a key card and receiving a Card Read Error, make sure the card is placed on top of the reader.  If you have a card inserted into...
Wed, 22 Jul, 2020 at 12:06 PM
Reconnecting VPN & Kaba Services Manager
If a hotel is using Kaba BLE, their Kaba Services Manager must be running for mobile keys to be issued.  If guests are added to OpenKey HOST and receive an ...
Mon, 1 Jun, 2020 at 10:15 AM